Reviews

I had a fantastic experience working directly with Russell at Beach Cities Auto Clinic for major maintenance on my 2017 Acura MDX. I went in, mostly knowing what the major maintenance was required, and Russell's transparency and honesty were absolutely spot on. His communication was clear throughout the entire process. He also took the time to point out a few important details I hadn't thought of, giving me the full choice on how to proceed without any pressure. It is rare to find that level of honesty and professional insight. I highly recommend working with them.

Thank you for your kind words, Tim! We're thrilled to hear about your fantastic experience with Russell at Beach Cities Auto Clinic. It's great to know that his transparency, honesty, and clear communication added value to your major maintenance service. We appreciate your recommendation and look forward to serving you again in the future!

- Beach Cities Auto Clinic

Claudia and team were excellent. They accommodated some day service, made sure to look at the car all over and finished within a couple hours. Thank you!

Thank you for your kind words, Amanda! We're thrilled to hear that you had a great experience with Claudia and our team. Providing thorough and efficient service is always our top priority. If you ever need anything in the future, don't hesitate to reach out. We're here to help!

- Beach Cities Auto Clinic

This is the third time I've taken my car to Beach Cities Auto Clinic. They are always so efficient, they don't upsell, and their prices are reasonable. It's always a very good experience which is why I keep going back.

Thank you for trusting in Beach Cities Auto Clinic, Artine! We're thrilled to be your go-to for car care. It's a pleasure knowing that our efficient service, fair prices, and honest approach consistently exceed your expectations. We look forward to providing you with many more exceptional experiences!

- Beach Cities Auto Clinic

Had a blown tire, they let me keep my car there overnight. Then next morning, Russel went out of his way to call up a tire shop to see if I can get my tire changed for free. I didn’t pay a dime and they helped me out a ton.

Thank you, Jon, for taking the time to leave such a fantastic review for us! We are thrilled to hear that you had a positive experience with our team here. We strive to provide exceptional service to all of our customers, and it is excellent to know that we were able to exceed your expectations. If there's anything else we can do for you, please don't hesitate to reach out!

- Beach Cities Auto Clinic

The team is friendly, communicates well, is responsive and willing to work through options. They took care to make sure vehicle was cleaner inside and out when it was returned.

Thank you for the positive feedback, Ian! We're thrilled to hear that you had a great experience with our team. We pride ourselves on our friendly and efficient service, and it's wonderful to know that we met your expectations. We look forward to serving you again soon!

- Beach Cities Auto Clinic

Russell from Beach Cities Auto was super helpful. Kept the shop open for me to pick up my car after hours. He gave my vehicle a thorough inspection, and i left without needing to do any additional maintenance. Was extremely upfront about cost and what he was inspecting. Highly recommend.

Thank you, Connor, for leaving us such a glowing review! We are thrilled to hear that you had a great experience with Russell at Beach Cities Auto. It's always our goal to provide excellent service and transparency to our customers. We appreciate your recommendation and look forward to assisting you in the future!

- Beach Cities Auto Clinic

Genuine service that you can actually trust. Claudia, Miguel and Russel care about their work and care about their customers. After getting a lengthy "must do" list from another establishment. I came to get their advice. Most of what was on that list was not necessary. . . and we did what actually had to be done at the right price to get my car running safely and back on the road. Could not be happier or more grateful for everyone here . .. including Roxy (the dog)!

So happy with the work Russell did on my 1989 Nissan Pulsar Sportbak! At 190,000 miles it's been a little .in the doldrums. But Russell has it runnimg like a jackrabbit!

Great service, very reliable

Russell is the BEST. I'm a glutton for high-maintenance German cars. Beach Cities Auto Clinic keeps my blood pressure low enough to sustain continued existence. I am grateful to rest easy knowing I'm getting world-class care with Russell and his magnificent team.

I came in with some issues on the Acura I had been driving. I recently decided to sell it and wanted it to be looked at beforehand. I came in and was first greeted by a lovely dog named Roxy and the owner Russell who was very helpful. They got my car looked at, cleaned up, and even referred a nearby retailer to get the car looking really nice for a sale. They completed some general maintenance items and made sure the car looked great. Thank you beach cities auto clinic!

I came in with some issues on the Acura I had been driving. I recently decided to sell it and wanted it to be looked at beforehand. I came in and was first greeted by a lovely dog named Roxy and the owner Russell who was very helpful. They got my car looked at, cleaned up, and even referred a nearby retailer to get the car looking really nice for a sale. They completed some general maintenance items and made sure the car looked great. Thank you beach cities auto clinic!

Met Russell the owner and was amazing diagnosed my truck and helped getting me a loner and tow for my vehicle would definitely recommend this shop. Thank you Russell for all your help.

My car battery died on Sepulveda and I couldn’t use my window to wave people by, hazards, or emergency brake and Russell came to save me within minutes! So thankful and had great service with a quick battery replacement. Couldn’t be happier with the overall experience.

Claudia is an absolute saint. I’m an idiot and scratched my brand new car pulling into the garage and she took care of everything day of, for an extremely reasonable rate. Extremely accommodating, customer service A+. Will be coming back here without a doubt if anything else happens.

Great Shop. I was having trouble finding a small connector for my car and they not only had it, but they didn't charge me for it. Very nice I will definitely be taking my car there in the future. Highly recommend.

I was referred to Beach Cities by AAA when I had rodents chew wires and nest in the engine compartment. The repair cost was more than reasonable and the communication was great. One day later, my car was back in for the same problem and they prioritized my repair and again, reasonable cost and great communication. Customer Service is great and friendly and I am glad I have found a reliable auto shop.

Working with Russell and his team at Beach Cities Auto Clinic was a stress-free experience with clear communication, transparent assessments, and fair costs for the high quality of work that was carried out. Thank you for the high level of customer service - from start to finish.

Kerry, really appreciate that... thank you. We work hard to keep everything clear, honest, and stress-free, so it means a lot you experienced it that way. Glad we could take good care of you and we are here anytime you need us.

- Beach Cities Auto Clinic

Amazing service!!

Karina, thank you!! We appreciate you trusting us with your vehicle... Glad you had a good experience. We look forward to helping you down the road.

- Beach Cities Auto Clinic

We love Russell! This shop is so sweet and got our 1993 Miata all fixed up. Great customer service, clear communication, fair prices. I highly recommend this shop.

Thank you so much, we really enjoyed working on the Miata, such a fun car to keep on the road. Glad you felt taken care of and everything was clear and fair... that's exactly how we do things here. Looking forward to helping you down the road.

- Beach Cities Auto Clinic

They did a great job fixing up my car to get ready to sell it. Great communication, prompt service & fair pricing. They even had it washed when I went to pick it up. I would definitely go back if my new car needed something.

All my visits to big city are absolutely wonderful. My car is a 2007 Mercedes and it runs perfectly. I would recommend the cities to anybody.

BCAC is thr best. Claudia and Russell know their stuff. Highly recommended for all your auto repair needs!

I cannot recommend Beach Cities Auto Clinic enough! After a frustrating experience with my dealership failing to fix a dead battery, my AAA driver pointed me here. Great Leadership: The new owner, Russell, is fantastic. He treats customers with patience, respect, and genuine empathy. Expertise: His diagnosis of my car's issue was spot-on. Extra Mile: He even took the time to walk me through the next steps for my upcoming lease return. Value: Top-notch work at highly competitive rates. So happy to have them in the neighborhood. I will definitely be a returning customer!

Adam, thank you for the recommendation. Sorry you had to deal with that situation first, but I'm glad AAA pointed you our way and we could get the battery issue handled properly. We are always here if you need anything moving forward.

- Beach Cities Auto Clinic

Very pleased with my car repair. All my concerns were addressed. Customer service was excellent. I would recommend their services to Family and Friends.

Huge thanks to Russell at Beach Cities Auto Clinic! After my dealership failed to fix a recurring dead battery issue, my AAA tow driver recommended I come here instead. Russell, the new owner, was incredibly patient, respectful, and empathetic—a stark contrast to my dealership experience. His team's diagnosis was spot-on, and he even took the time to advise me on the next steps for returning my car at the end of my lease. Top-notch service, competitive rates, and a great addition to the neighborhood. I'll definitely be back!

I am very pleased with my car repair. Customer service was excellent. I will recommend their services to my Friends and Family.

It seems that a problem that has been difficult to fix has been solved. My 2000 Bonneville starts smoothly without stalling. Keeping an old car running is hard. Beach Cities is there for me.

When I walked in Claudia already had my paperwork in hand and knew exactly what the issue was. She is a pleasure to deal with. I feel this is an honest business and I will be back

Found my new car guy! I recently was driving down PCH and remembered I needed to get my oil and brakes checked. I was able to call and get an appointment. From the moment I walked in, the staff was professional, friendly, and genuinely helpful. They took the time to explain what my car needed, answered my questions clearly, and never made me feel rushed or pressured. I was able to get some recommendations for things to think about servicing later this year. Inside, the waiting area was clean, comfortable, and well-kept. I especially appreciated the little touches; having a choice of beverages while I waited made it feel welcoming rather than just another errand on my to-do list. The service itself was completed efficiently, and everything was handled with care and attention to detail. Driving away, I could immediately feel the difference in my brakes, and it gave me real peace of mind. There’s something satisfying about knowing you’ve taken good care of your car — the one that takes care of you all month long. I left feeling safer, relieved, and honestly just happy I found a place I can trust. I’ll definitely be back.

Hi Michelle, thank you so much for the kind words! Glad we could get you in quickly and take care of everything when you needed it. That's exactly the experience we aim for. We appreciate the trust with your car and look forward to seeing you again.

- Beach Cities Auto Clinic

Found my new car guy! I recently was driving down PCH and remembered I needed to get my oil and brakes checked. I was able to call and get an appointment. From the moment I walked in, the Russell was welcoming, professional, and genuinely helpful. He took the time to explain what my car needed, answered my questions clearly, and never made me feel rushed or pressured. I was able to get some recommendations for things to think about servicing later this year. Prices are fair and clearly explained. Inside, the waiting area was clean, comfortable, and well-kept. I especially appreciated the little touches; having a choice of beverages while I waited made it feel welcoming rather than just another errand on my to-do list. The service itself was completed efficiently, and everything was handled with care and attention to detail. Driving away, I could immediately feel the difference in my brakes, and it gave me real peace of mind. There's something satisfying about knowing you've taken good care of your car -- the one that takes care of you all month long. I left feeling safer, relieved, and honestly just happy I found a place I can trust. I'll definitely be back.

Great group of people. Trustworthy and fair. Highly recommend!

Matt, we appreciate that, thank you. We want to keep things, honest and straightforward so it means a lot that you noticed. Don't hesitate to reach out anytime you need us.

- Beach Cities Auto Clinic

After fixing my car many a day and feeling like no matter how hard i tried I couldn’t fix the issue with my serpentine belt. I turned to Beach City Auto and got a fare deal on the repair and truth regarding what the issue truly was. This is the spot to go

Rick, serpentine belt issues can definitely be frustrating, so I'm glad we could get it all sorted out for you at a fair price. We appreciate you giving us the opportunity to help and we are here when you need us next.

- Beach Cities Auto Clinic

Brought my 2007 BMW 328i for alternator change. Very reasonably price, excellent service, and work done in timely fashion. What impressed me most was that after one week the serpentine belt started to squeal. Omid and his staff was very kind to diagnose my car and repair it at no cost. I actually had the serpentine belt repaired with a new battery at a BMW dealership six months prior and probably would not have to go through another visit to repair the alternator if it was all done all at once at the dealership which in hindsight was indicated. Beach Cities Auto Clinic was very objective, did not blame anyone, got the job done at a very reasonable price, and was generous to guarantee their work with no hassle. I would bring any of my cars back to Beach Cities without reservation. Thank you for your great service.

Excellent service

I’ve been going there for approximately three years and from day one I was very very pleased. Everyone that works there is friendly like family and I go every time. Something is wrong with my car.

My battery died while working in Manhattan Beach and AAA referred me to this shop and Claudia was awesome. I had time constraints and she was able to accelerate the repair and get me on my way.

Hello Jeff, We appreciate you taking the time to review your service with us. Thank you

- Beach Cities Auto Clinic

My battery died while working in Manhattan Beach and AAA referred me to this shop and Claudia was awesome. I had time constraints and they were able to accelerate the repair and get me on my way.

Omid and the team could not be more professional, kind and helpful. I took my vehicle to Beach Cities Auto Clinic recently with some issues that my dealership service center would have charged an arm and a leg to fix. Beach Cities identified the issue, quickly resolved everything and the car has been running like a dream. Honestly, this auto clinic is the best in the South Bay.

I was so distressed when I had my accident. This place and staff treated me like family Claudia, comforted me throughout the whole process of fixing my car. The car was fixed like brand new. Best place ever. Thank you so much.

Took my 2020 Toyota Tacoma Tuesday morning for some check engine light on Claudia was very helpful and was able to repair vehicle and was out before lunch time I 100% recommend repair shop. Very knowledgeable and great customer service..

Claudia has terrible customer service. This business puts incorrect parts into your car which just leads to a domino effect of more long lasting damage to your vehicle. This business charges you just to give you more problems. A couple buddies of mine also had similar experiences. Never coming back.

Gets better! My battery died on the side of the road yesterday because they gave me the wrong battery! Completely not a battery compatible for MINI or BMW. Had to have someone else fix their work 23 days later!! DO NOT GO HERE

Brought my 2020 Toyota Tacoma had a great customer service. Claudia service manager is very knowledgeable 100% recommend will come back in the future

Thank you Jose for taking the time and review the service on your car. We appreciate you as a customer and hope we can be of any assistance to you when you need any. Thank you

- Beach Cities Auto Clinic

I had a very irregular electrical issues with my car and Claudia was very helpful and resourceful in figuring out the problem. She ran down the options for me and was very reasonable in with cost and time estimates. Her and her team are professionals and do great work the issues are all resolved and in great shape! I would go back.

I brought my car here thinking I had transmission issues. Turns out I just don't know how to operate my vehicle. Claudia was great in helping me understand what went wrong and how to resolve the issue in the future. I'll definitely be come back here if I actually have something that needs to be fixed

Thank you Chris for taking the time to leave a review. We are happy that we could help and resolve the issue with your car. We would be happy to help you again with any service/maintenance needs.

- Beach Cities Auto Clinic

I brought my Toyota 4Runner here because I thought I had a problem with the transmission. Turns out I'm just dumb. Claudia helped me understand what went wrong and how to diagnose and fix the problem in the future. They didn't even charge me. I'll definitely be coming back here if I actually have a problem that needs to be fixed. .

I had a great experience all around with this auto shop. To start off, they were always very responsive by phone. They were also great at sending communications by text, which is very helpful for me since i can't take calls at work. And most importantly, they quickly and accurately diagnosed and repaired my car. Thank you Beach Cities 🙏

Hello Omead, Thank you for taking the time and writing your review. We hope we can help you get another 200,000 miles from your car.

- Beach Cities Auto Clinic